Privacy Policy for Majestic Smiles

Majestic Smiles values your privacy and is dedicated to protecting your personal information. As your trusted dentist in Lower Plenty, we ensure your data is secure. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and use our services.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Your name, email address, phone number, and postal address.
  • Health Information: Any health-related information you provide, including medical history and treatment details.
  • Payment Information: Credit card information and billing details when you make payments for our services.
  • Usage Data: Information about how you use our website, including your IP address, browser type, and pages visited.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To provide dental services and manage your appointments.
  • To communicate with you regarding your treatments and provide customer support.
  • To process payments and manage billing.
  • To improve our website and services through data analysis and feedback.
  • To comply with legal obligations and protect our rights.

3. Disclosure of Your Information

We do not sell, rent, or lease your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, email communication, and IT support.
  • Legal Authorities: As required by law or to respond to legal requests, we may disclose your information to authorities.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, use, alteration, and disclosure. Despite our efforts, no method of transmission over the internet or method of electronic storage is 100% secure.

5. Your Rights

You have the right to:

  • Access and correct your personal information.
  • Request the deletion of your personal information.
  • Withdraw your consent to our processing of your information, where applicable.

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience. You can control cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with a new effective date. Your continued use of the website after any changes indicates your acceptance of the updated policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Morning Afternoon
M 8:00 – 12:00 1:00 – 7:00
T 9:00 – 12:00 1:00 – 7:00
w 8:00 – 12:00 1:00 – 7:00
T 9:00 – 12:00 1:00 – 7:00
F 9:00 – 1:00 by appointment
Call (03) 9439 6030

Please keep in mind that communications via email over the internet are not secure. Although it is unlikely, there is a possibility that information you include in an email can be intercepted and read by other parties or unauthorized individuals. Please do not include personal identifying information such as your birth date, or personal medical information in any emails you send to us. Communication via our website cannot replace the relationship you have with a physician or another healthcare practitioner.