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What to Expect at Majestic Smiles

Going to a new dentist for the first time can make you feel a little uneasy. At Majestic Smiles, we want you to know exactly what you should expect on your first visit. Our team are here to make your transition to our practice smooth and comfortable.

Scheduling Your First Appointment

When you call us for the first time, we’ll set up a comprehensive oral examination. Majestic Smiles is not a “drill and fill” dental office. We use this first, hour-long visit to get to know you and understand your oral health concerns.

Prior to the visit, you will receive a welcome packet in the mail that contains all of your new patient paperwork. Completing these forms at home and bringing them with you to your office will help us to better care for you.

The First Visit

Once you arrive for your exam, we will thoroughly examine the areas inside and outside of your mouth. The exam includes

  • Check oral health, oral cancer exam
  • Full mouth charting, including existing restorations
  • Recording areas of concern
  • Occlusal (bite) analysis
  • Test health of the nerve in the teeth
  • Models to check occlusion and other conditions
  • Taking pictures so you can see too!
  • Chart of the bone and gum health
  • Radiographic films ( x-rays )
  • Smile assessment – your cosmetic concerns and our observations

After the examination, we’ll discuss our findings and begin preparing a report detailing our recommendations.

At the end of the day, Dr Shaw will take the time time to thoroughly investigate his findings and determine the best course of treatment. He will then give you a complimentary call to discuss this in detail. About one week later, we will have you return for a complimentary recall visit to review the report of our findings. Everything will be outlined and easy to understand, thanks to our additional photographs and models.

The Report of Findings

Our report of findings will include:

  • A written plan outlining the best treatment especially designed for you
  • A fee estimate with insurance item numbers
  • Financial options
  • Material options available
  • Information about the treatment
  • If required, referral letters to specialist
  • Brochures

Helping Patients Feel Comfortable

If you’ve ever felt a bit nervous about going to the dentist, you’re not alone. Dr Shaw is very gentle and uses a care approach that will put your mind at ease. Feel free to bring your favourite music along with your headphones, or we can tune in to your favourite artists on our computer during your visit!

For a healthy smile, schedule your dental check-up at least every six months. How long has it been since your last exam? Contact us today to schedule yours! (03) 9439 6030


Lower Plenty Dentists Serving Montmorency, Greensborough, Viewbank and Eltham